Privacy & Security

995 — Privacy Policy Fully in Bengali

Your personal information is our most important responsibility. Everything about how we collect, use, and protect your data is laid out clearly right here.

Last updated: January 2026

We use your information How We Protect It

The 995 Privacy Policy is built on earning your trust. The cards below highlight the key points.

Encrypted Data Storage

Your password and payment details are stored using the highest-grade encryption technology. No one can access this information directly.

SSL Security Protection

Every connection on 995.vin is secured with SSL/TLS. No third party can read data transmitted between your browser and our servers.

No Sharing with Third Parties

Your personal information is never sold or shared with advertisers or third parties. This policy will not change except where required by law.

Cookie Transparency

We are fully transparent about which cookies we use and why. You have the option to disable non-essential cookies at any time.

Your Rights Are Protected

You have the right to view, correct, and delete your own information. Reach out to support at any time and we will help.

Data Retention Timeframe

We do not retain data beyond what is legally required. Information is securely deleted after the applicable retention period.

Notice: By using 995.vin, you are considered to have accepted this privacy policy. If you do not agree, please discontinue use of the platform.

1. Introduction & Purpose

Welcome to 995.vin. This Privacy Policy ("Policy") explains how we collect, use, and protect your personal information. The 995 Privacy Policy is written in clear, straightforward language with Bangladeshi players in mind.

We believe that when a player shares their information with us, it represents a relationship built on trust. Upholding that trust is our highest priority. That is why this privacy policy contains no hidden terms — everything is stated openly and clearly.

This privacy policy applies to the 995.vin website and all services provided through it, including Live Casino, slots, bingo, promotions, and other gaming services.

This policy may be updated at any time. When changes are made, the date shown at the top of this page will be updated. We recommend checking this page regularly.

2. What Information We Collect

Information is collected when you open an account on 995, while using the platform, and when you contact us. Full details are provided below:

Information collected directly from you

  • Registration Details: Full name, date of birth, gender, email address, phone number, and residential address.
  • Identity Verification Data (KYC): National ID card, passport, or driving licence details.
  • Payment Information: Mobile banking number (Mobile Banking, Nagad, Rocket) — stored in fully encrypted form.
  • Contact Information: Records of conversations with the support team.

Automatically collected information

  • Technical Information: IP address, browser type, device model, operating system.
  • Usage Information: Which pages you visited and for how long, which games you played, and when you logged in.
  • Cookies & Tracking Information: Session cookies, preference cookies — details are covered in Section 4.

We collect only what is necessary. Gathering unnecessary information goes against our privacy policy.

Data Type Collection period Purpose
Name & Contact Information At Registration Account Management
KYC Documents At the Time of Verification Identity Verification
Payment Number On deposits/withdrawals To process transactions
IP Address In each session Security & Fraud Prevention
Gaming History In each game Responsible Gaming & Service Improvement

3. How Your Information Is Used

995 uses your personal information only for the purposes listed below — nothing more. That commitment is the foundation of our privacy policy.

  • Account Management: Creating and maintaining your profile, and ensuring login security.
  • Service delivery: Operating gaming services and processing deposits and withdrawals.
  • KYC & Legal Compliance: Verifying identity and complying with Anti-Money Laundering (AML) regulations.
  • Security: Detecting account irregularities, preventing fraud, and keeping the platform secure.
  • Customer Support: Resolving your issues and complaints promptly.
  • Promotions & Offers: Sending you relevant bonuses and offers based on your preferences (you can opt out at any time).
  • Service improvement: Analysing usage patterns to improve the platform.
  • Responsible Gaming: Identifying signs of excessive gaming and providing timely support.

We do not build targeted advertising profiles using your data, and we do not share it with third-party advertisers.

4. Cookie Policy

995.vin uses cookies, which store a small file in your browser. As part of this privacy policy, we are fully transparent about how cookies are used.

Types of Cookies We Use

  • Essential Cookies: Essential for the site to function properly — login sessions, security tokens, and similar. These cannot be disabled.
  • Functional Cookies: To remember your language preference, theme, and game settings.
  • Analytics Cookies: To understand which parts of the site are used most. This information is entirely non-personal and kept in aggregated form.

Cookie Controls

You can disable non-essential cookies in your browser settings. Keep in mind that turning off essential cookies may cause parts of the site to not work properly. Most browsers include cookie management options — check the Help section of your browser for guidance.

5. Data Retention & Security

995 uses industry-standard security measures to keep your information safe. Our privacy policy places the highest priority on technical protection.

Technical Security Measures

  • SSL/TLS Encryption: Fully encrypted during data transmission.
  • AES-256 Encryption: Sensitive data is stored in the database in encrypted form.
  • Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
  • Two-Factor Authentication (2FA): An option for additional security on your account.
  • Regular Security Audits: Regular system audits conducted by third parties.

Data Retention Period

We only retain data for as long as it is needed:

  • Active account data: Retained for as long as the account remains active.
  • After account closure: up to 5 years, as required by law.
  • Transaction data: Retained for a defined period in accordance with financial regulations.
  • Analytics data: may be retained in anonymised form after personal information has been removed.

In the event of a data security breach, we are required by law to notify affected users within the designated timeframe. 995 is committed to being fully transparent in such matters.

6. Third Parties & Data Sharing

A core principle of the 995 Privacy Policy is that we never sell your data. However, limited information may be shared with specific third parties where necessary to operate our services.

When Information May Be Shared

  • Payment Provider: To process transactions via Mobile Banking, Nagad, and Rocket. Only the information necessary to complete the transaction is shared.
  • Game Provider: For Live Casino and slot games, with software providers who are contractually bound to comply with our privacy policy.
  • Legal Authorities: In response to a court order, government directive, or lawful request from a law enforcement agency.
  • KYC Verification Services: With authorised verification providers to confirm your identity.

When Information Will Not Be Shared

  • With advertising or marketing companies.
  • Any other gaming site.
  • With data brokers or information dealers.
  • Any unnecessary third party without your consent.

7. Your Rights

You have full rights over your personal information on 995. This privacy policy clearly upholds and guarantees those rights.

Right to Access Information

You have the right to know what information we hold about you. Submit a request to our support team and you will receive a complete list.

Right to Rectification

If any of your information is incorrect, you can request a correction and we will update it as soon as possible.

Right to Erasure

After closing your account, you may request that your personal information be deleted. However, certain data may need to be retained to meet legal obligations.

Right to Opt Out of Marketing

You can opt out of promotional emails or notifications at any time. This will not affect your access to the core features of your account.

Right to Data Portability

You may request a copy of your data in a standard format. Contact our support team and they will assist you.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

To exercise any of your rights, please contact our support team. Email: [email protected] — We aim to respond within 3 business days.

8. Protection of Minors

995 is strictly for users aged 18 and above. Collecting personal information from minors is completely prohibited under our privacy policy.

  • Age verification is mandatory at the time of registration.
  • We do not knowingly collect information from anyone under 18 years of age.
  • If a minor's account is identified, it will be closed immediately and all collected data will be deleted.
  • If you become aware of any minor holding an account, please notify us immediately.

Keep minors away from gaming. As a parent or guardian, you are advised to enable parental controls on your devices.

9. Privacy Policy Changes

995 reserves the right to update this privacy policy as needed. When changes are made, we will take the following steps:

  • The "Last Updated" date at the top of this page will be changed.
  • For significant changes, a notification will be sent to your registered email or posted on the site.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

We recommend checking back on this page from time to time to see if anything has been updated — especially if you receive a notification about a major change, take a moment to read through the full policy.

10. Contact & Complaints

If you have any questions, complaints, or requests regarding this privacy policy, please contact us. Our dedicated privacy team is ready to assist you with any matter.

  • Email: [email protected]
  • Live Chat: Available 24/7 on the website
  • Response time: Typically within 3 business days

We take every complaint seriously and work to resolve it as quickly as possible. Our commitment to the 995 Privacy Policy is unwavering — protecting your information is our responsibility.

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You've read the 995 Privacy Policy and can see that your information is fully secure. Go ahead and register with confidence — join hundreds of thousands of players across Bangladesh.

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