995 — Terms and Conditions Fully in Bangla

1 General Terms & Introduction

These Terms and Conditions ("Terms") apply to all users of the 995.vin website and all services provided through it. This document constitutes a legally binding agreement between the user and the 995 platform.

995 is an online gaming platform offering Live Casino, slots, bingo, and other gaming services to players in Bangladesh. Our Terms and Conditions are written in plain, clear language because we believe every player deserves a full understanding of their rights and responsibilities.

2 Account Registration and Verification

The following conditions must be met to open an account on 995:

• Each individual may only One you may keep your account. If the same person opens multiple accounts, all accounts may be closed and any funds held may be forfeited.
• The name, address, phone number, and all other details provided at registration must be accurate and truthful.
• You are responsible for keeping your account password confidential. You must not allow anyone else to access your account.
• KYC (Know Your Customer) verification must be completed before making a withdrawal. A copy of your national ID or passport may be required.
• To update your account information, please contact the support team.

Account Verification Process

995 may request account verification at any time. Failure to submit the required documents promptly may result in a temporary account suspension. This is not a penalty — it is a measure to keep your account secure.

3 Eligibility & Age Requirements

To participate on 995, you must meet the following eligibility requirements:

• You must be at least 18 years of age.
• Online gaming must be legally permitted in the country or region from which you are playing.
• You are of sound mind and capable of making your own decisions.
• You are not subject to any self-exclusion order or gaming ban.

995 is strongly committed to keeping minors away from gaming. Parents and guardians are urged to monitor and control their children's device usage.

4 Deposit Rules & Payment Methods

The following Terms and Conditions apply to all deposits made on 995:

Accepted Payment Methods

• Mobile Banking (Personal & Merchant)
• Nagad
• Rocket (Dutch-Bangla Mobile Banking)

Important Deposit Terms

• Deposits must be made from a payment account registered in your own name. Funds sent from third-party accounts will not be accepted and may be returned.
• Minimum deposit amounts vary by payment method — please check the cashier page for details.
• Deposits are usually processed instantly. If there is a delay, please contact our support team.
• Using illegal funds or money from unknown sources for deposits is strictly prohibited.

5 Withdrawal Rules and Process

The following rules and conditions must be followed to withdraw winnings:

• Account verification (KYC) must be completed prior to making a withdrawal.
• Withdrawal requests are generally processed within 24 hours. However, additional verification may be required, which could extend the processing time.
• Withdrawals are generally processed using the same payment method you used to make your deposit.
• Minimum and maximum withdrawal limits apply — please see the Cashier page for details.
• Wagering conditions must be met before withdrawing any winnings earned from a bonus.
• Daily withdrawal limits may apply. Higher limits are available for VIP members.

Reasons for Withdrawal Rejection

Withdrawal requests may be declined in the following cases:

• If account verification is not completed
• If the wagering requirement for a bonus is not met,
• If irregularities are suspected on an account
• Below the minimum withdrawal amount

6 Bonus & Promotion Terms

The following Terms and Conditions apply to all bonus and promotional offers on 995:

Wagering Requirements

Every bonus has a wagering requirement. For example, a bonus of BDT 100 with a 10x wagering requirement means you must place a total of BDT 1,000 in bets before withdrawing. The specific wagering requirement for each bonus will be stated in its description.

• The welcome bonus is for new members only and can be claimed once.
• Not all games may be available for play with bonus funds. A list of bonus-eligible games can be found on the promotions page.
• Bonuses have a limited validity period. Any unused bonus will be automatically cancelled upon expiry.
• Multiple bonuses may not be used simultaneously unless explicitly permitted.
• If bonus abuse is detected, the bonus may be cancelled and the account suspended.

7 Gaming Rules & Fair Play

Every game on 995 is conducted fairly and transparently. Our gaming Terms and Conditions are as follows:

RNG and Fairness

All slots and automated games use Random Number Generator (RNG) technology, independently tested and certified by third parties. Live Casino games are operated by world-class providers and monitored in real time.

• No external interference with game outcomes is possible.
• The RTP (Return to Player) percentage for each game is listed in the game details.
• If a game is cancelled due to a technical error, the bet will be refunded.
• If a game is interrupted due to a connection issue, the outcome will be determined based on the server record.
• If a software error is detected in any game, bets placed in that round may be voided.

8 Prohibited Activities & Misuse

The following activities are strictly prohibited on 995 and will be considered a violation of these terms and conditions:

• Multiple accounts: Multiple accounts opened by the same individual or household.
• Bonus Abuse: Opening an account solely to claim bonuses or exploiting system vulnerabilities.
• Fraud: Registering with false information or submitting fraudulent documents.
• Cheating: Using any software, bot, or automated system to gain an unfair advantage.
• Money Laundering: Using the platform for money laundering purposes.
• Collusion: Multiple players colluding to act against others in a coordinated manner.
• Selling or renting your account: Allowing others to use or selling your account.
• Threats or Harassment: Threatening, abusing, or harassing staff or other players.

9 Account Suspension and Closure

995 may temporarily suspend or permanently close your account in the following situations:

• Any violation of these Terms and Conditions.
• Failure to submit documents for KYC verification.
• Unusual or suspicious activity on an account.
• By order of a court or government authority.
• At your own request for self-exclusion.

If you wish to close your account yourself,

You may close your account at any time by contacting the support team. Please withdraw any eligible balance before closing your account. Any unused bonuses will be forfeited upon account closure.

10 Privacy & Data Protection

Protecting your personal information is one of 995's primary commitments. Our full Privacy Policy is available separately. This section provides a summary of the key points:

• Information collected at registration is used solely for operating and improving the platform.
• Your personal information is not shared with third parties, except where required by law.
• Your payment information is stored in encrypted form.
• The site uses SSL technology to keep all data transmitted between your browser and our servers secure.
• You may request the deletion of your data at any time — however, certain information may be required to be retained for legal or regulatory reasons.

11 Responsible Gaming Policy

995 believes gaming is a form of entertainment — it should never be seen as a source of income or a way to solve financial problems. Promoting responsible gaming is a core part of our Terms and Conditions.

Our Responsible Gaming Features

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Set up automatic game stops once you reach a specified loss amount.
• Session Timer: You will receive a reminder after a set period of time.
• Cooling-Off Period: Take a break from 24 hours up to 30 days.
• Self-Exclusion: For an extended break, temporarily or permanently close your account.

If you feel gambling is becoming a problem, don't wait — reach out for help. Our support team is always ready to assist you.

12 Limitation of Liability

995 accepts no liability for the following:

• If a game is interrupted due to loss of internet connection.
• If any loss occurs due to issues with your device or software.
• Any delay or loss caused by a third-party payment provider.
• If the service is temporarily unavailable due to unexpected technical issues.
• If your account information is compromised due to your own negligence.

995 is committed to maintaining a high standard of service at all times. We sincerely apologize for any technical issues and are dedicated to resolving them as quickly as possible.

13 Changes & Updates to Terms

995 reserves the right to update these Terms and Conditions at any time. For significant changes:

• A notice will be posted on the website.
• You may be notified via your registered email or through in-platform notifications.
• The date of the update will be noted on this page.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend reviewing this page regularly. If you do not agree with any changes, you have the option to close your account.

14 Contact & Support

If you have any questions or complaints regarding the terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on the website
• Support Hours: 7 days a week, 24 hours a day

Our support team is available in Bengali and ready to resolve any issues you may have promptly. We believe transparency and open communication are the foundation of a trustworthy platform.